Help & Support
Quick answers below — and we’re always one email away.
Support email
justmehelpcontact@gmail.com
How do I join my store?
Ask your manager for the store code, then go to “Enter store code” on the homepage and type it in. No account or email needed.
Is it really anonymous?
Yes. We don’t collect names, emails, or profiles from employees. Each session is a one-off identity scoped to your store.
I lost my store code. What now?
Codes are issued by the store owner or manager. Reach out to them directly — for privacy reasons we can’t share codes from support.
How does billing work?
Owners pay once per plan on the Pricing page. After payment we email a private store code to share with your team.
Something’s broken or I have feedback.
Email us at the address below — we usually respond within one business day.
Still stuck? Send us a message or email justmehelpcontact@gmail.com.